I ordered this set late last year, and started a series of exchanges to make it the perfect set/size for our dog. Due to Covid and other circumstances out of anyone’s control, the exchange process took a bit longer and was a bit more complicated than anyone expected. Even still, Sonia was so kind, patient and gracious through the whole process. We now have our set and it is so lovely! The convertible leash is a true game changer and the entire set is too cute. Using the leash as a semi long line is perfect balance of freedom and control in the city. You’ve got a lifetime loyal customer in us!